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Replacement Items / Product Warranty

Warranty Service
If you purchased an item at BeautyChoice and it ceases to work within 90 days, BeautyChoice will gladly replace the item.  Simply call us at 1-310-933-0799.

How do I exercise my warranty?
Exercising a warranty at BeautyChoice.com is easy! Simply give us a call between 9AM and 4PM PST  Monday through Friday or email us. Please be prepared to provide the following information:

  • Your Name (as it appears on your credit card or BeautyChoice.com account)
  • Your Billing Address
  • Your Order number

Our fee for warranty services are as follows:

  • Within the Continental United States (excluding Alaska, Hawaii and Puerto Rico): $30.00
  • Canada: $50.00 (US dollars)
  • Alaska, Hawaii, Puerto Rico, as well as countries outside the US and Canada will be charged based on the typical freight rates for those areas.
What form of payments are acceptable for Warranty and Repair Service?
VISA, American Express, or Mastercard. We prefer credit card since it allows us to process your request a lot faster.  Once your payment has been processed, we will send your replacement product. Please return your defective product as soon as possible.

Return All Items to:
KarbonBeauty, LLC
1616 S. Flower Street
Los Angeles, CA 90015